Ana Lúcia Martins
PhD in Management, specializing in Operations Management and Technology, from ISCTE-IUL. She supports business projects in the area of logistics, supply chain management and operations management. She is Operations professor at ISCTE-IUL since 1998. She is coordinator of the degree in Industrial Management and Logistics at ISCTE-IUL and responsible for the area of Operations and Logistics at ISCTE-IUL. She is the author of several international and national publications in books and scientific journals, namely in the area of lean management and operations management in services.